Terms & Conditions
Booking Requirements:
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Bookings can be made by e-mail to wakaonavon@gmail.com
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All group bookings must be confirmed in writing by return email from “Waka on Avon”.
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Due to health and safety risks infants are recommended to not book onto the waka cruise.
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Please state any special needs or requirements when making the booking.
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Cancellations that are made 12 hours prior to a booking will not be charged. Cancellations or no shows within 1 hour of a booking will be charged 100% of the total cost of the booking.
Vouchers:
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Vouchers must state the following: a) date of visit b) number of adults and children c) booking type/code i.e. Waka On Avon.
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Vouchers must be presented to and left with our onsite staff at the Margaret Mahy Playground bookings Kiosk
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Any changes to the vouchers must be amended on the voucher and signed by the approved
Pricing:
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The attached rates are valid from 01 October 2020 through to 30 September 2021.
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All prices are in NZ$. and are shown GST inclusive and GST exclusive
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Rates are subject to booking availability and confirmation.
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The rate type accepted is to be indicated
Groups & Schools Payments:
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Vouchers will not be returned with our invoices unless otherwise arranged.
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Our terms are; payment of invoice on the 20th of the month following the date of invoice.
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If credit taken exceeds 45 days after the month of invoice, we reserve the right to withdraw credit terms effective immediately and the trade/agent account.
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Our bank details for direct payments : BNZ Ko Tane Limited 02-0820-0007443-000
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Payments by Credit Card will incur a 2% service fee
Accounts contact: Stephen Murray email: stephen@willowbank.co.nz +64 3 359 6226 Ext: 705